What We Collect and Why We Use It
We collect the information you provide when opening your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, our system logs the transaction reference and wallet details
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against your account record. We also collect device and session data automatically: your browser type, IP address, and the pages you visit within the platform. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third
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parties. Data shared with payment processors like bKash and Nagad is limited to what those services need to complete your transaction. Retention periods vary by data type — account records are kept for as long as your account is active, while session logs are cleared on
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a rolling basis. Where local law in Bangladesh requires us to retain or disclose data, we follow those requirements. If you have questions about a specific data category, contact our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.